Filipino & Indonesian Helpers Comparison 菲傭 VS 印傭 比較
Understanding the differences to make the best choice for your family 了解差異，為您的家庭做出最佳選擇
Detailed Comparison 詳細比較
1
Education & Language
學歷及語言
Filipino Helpers 菲傭
- Official languages are English and Filipino, with many having university education and excellent English communication skills for fluent conversation. 菲傭官方語言為英語和菲律賓語，部分甚至具備大學學歷，大多具備良好的英語溝通能力，能進行流利的英語對話。
Indonesian Helpers 印傭
- Official language is Indonesian. According to the Ministry of Foreign Affairs Bureau of Consular Affairs, Indonesian intellectuals mostly understand English, while ethnic Chinese often understand Chinese, Taiwanese, or Hakka. Communication may be smoother if family members primarily speak Chinese. 印傭官方語言為印尼語，不過根據「外交部領事事務局」印尼知識分子多數理解（講）英文，華人族群則多理解（講）華語、閩南語或客家語。若家中成員以華語為主，溝通上可能較為順暢。
2
Religious Differences & Holiday Habits
宗教差異及放假習慣
Filipino Helpers 菲傭
- Due to Spanish influence, over 80% of Filipinos are Catholic, worshipping the Virgin Mary and Jesus. 菲律賓受西班牙人影響，有 8 成以上的國民皆信奉天主教，並供俸聖母及聖子。
- Most prefer Sunday off for church attendance. Philippines has a unique tradition of 9-day dawn masses from December 16 to Christmas Eve, during which helpers may request time off. 由於菲傭普遍信仰天主教習慣在週日做禮拜，因此多數會希望週日有休假。此外，菲律賓還有一個獨特的習俗，就是從 12 月 16 日至平安夜展開 9 天的晨間彌撒，因此亦有菲傭會於此時提出要休假期／年假。
Indonesian Helpers 印傭
- Over 86% of Indonesians are Muslim, with religious rules that impose more lifestyle restrictions. Women must wear head coverings and loose robes, and fast during daylight hours in Ramadan. 印尼的回教（伊斯蘭教）徒約占全國人口 86% 以上，其宗教規定對生活有較多限制。如女性需穿著覆蓋頭髮、肩頸的頭巾和寬鬆罩袍，且於齋戒月太陽出來時不進食或喝水。
- Eid al-Fitr marks the end of Ramadan and is Indonesia's most important holiday, when many helpers request time off. 齋戒月結束的當天稱為「開齋節（Hari Raya Idul Fitri）」通常會慶祝齋戒月結束，也是印尼一年中最重要的節日，通常會有許多印傭於此日申請休假期、年假。
3
Dietary & Hygiene Habits
飲食習慣及衛生習慣
Filipino Helpers 菲傭
- Rice-based diet with preference for salty, sweet, or extremely sour flavors. 飲食以米飯為主，口味偏向重鹹、重甜，甚至極酸。
- Better national environment and higher education levels result in relatively better hygiene standards. 國家環境較佳，教育程度高，相對衛生程度會較好。
Indonesian Helpers 印傭
- Also rice-based diet but prefer spicy flavors. Due to Islamic beliefs, they follow strict halal guidelines and don't eat pork. 同樣以米飯為主食，但口味上更偏好辛辣。由於大多數印尼人信奉伊斯蘭教，因此飲食上有嚴格的清真規範，不吃豬肉。
- Most families are involved in farming, resulting in poorer hygiene conditions. 大部份家庭以務農為生，衛生環境較差。
4
Personality Differences & Obedience
個性差異及服從性
Filipino Helpers 菲傭
- Generally more outgoing, cheerful, and talkative. Usually higher education leads to independent thinking and stronger adaptability, but also stronger confidence and opinions. 性格普遍較為活潑外向、開朗健談。通常學歷較高、較有自主思考能力、適應能力較強。不過同時自信心及主見也相對會比較強。
- With higher education and accumulated work experience in Hong Kong, some may become "overly clever," showing decreased obedience over time. 菲傭高學歷，愈來愈多菲傭在港累積到一定工作經驗，有時會「過份醒目」，容易出現「走精面」情況，服從性漸漸下降。
Indonesian Helpers 印傭
- Generally more simple, gentle, and humble. Hardworking with higher obedience and more respect for employers. 性格普遍較為單純、溫順謙恭，工作勤奮耐勞、服從性較高，對雇主會更加尊重。
- Overseas helpers are relatively simple with higher obedience. Due to economic pressures, they cherish their work and show more enthusiastic work attitudes, making them easier to train. 海外女傭比較單純，服從性較高較聽話，因為有經濟負擔，所以會珍惜工作及工作態度較熱誠，容易教授。
Note: Personality varies by individual. This is based on feedback from employers and professionals who have experience with Filipino and Indonesian helpers. Actual situations may differ. 需注意的是，個性因人而異，此處為綜合多數與菲、印傭相處之雇主、專業人士反饋，實際狀況有可能不同。
5
Work Capabilities
工作能力
Filipino Helpers 菲傭
- Baby Care: Some may be unwilling to wake up at night for baby care and may complain. Experienced helpers may be particularly calculating and might not accept positions involving newborn care. 湊BB：有些可能不願意晚上起床照顧BB，容易埋怨。有些年資較高的菲傭，份外計較，知道要照顧初生嬰兒，未必會接受聘請。
- Elder Care: More outgoing personality makes them prone to comparing with fellow countrymen. If they feel their work is more difficult, they easily develop complaints. 照顧老人家：個性比較外向，所以容易與同鄉人做溝通和對比，要是對比感覺自己的工作比較難做，就容易生怨言。
Indonesian Helpers 印傭
- Baby Care: Most are willing to care for babies at night. Being generally younger with better physical strength, they complain less to employers. 湊BB：大部份也願意晚上照顧寶寶，因此較年輕，體力也較佳，對僱主較少埋怨。
- Elder Care: Better endurance makes them more suitable for elder care compared to Filipino helpers. 照顧老人家：吃苦耐勞的能力稍強，所以比菲傭更適合照顧老人家。
Helping Helpers Adapt & Building Good Relationships 讓女傭適應新環境及與女傭的相處方式
1. Provide Basic Necessities 1. 提供一些基本的生活必需品
2. Allow Adaptation Period 2. 給予適應期
3. Focus on Communication 3. 注重溝通
4. Build Positive Relationships 4. 培養正面的僱傭關係
5. Establish Clear Boundaries 5. 建立明確的界線
In reality, there are no perfect people, and certainly no perfect employers or employees. As the saying goes, "even ten fingers are of different lengths," and we have friction with family members too. Therefore, employers should be more understanding and respectful of helpers' feelings, especially regarding cultural barriers that easily cause conflicts. 其實，世上沒有完美的人，當然亦沒有完美的僱主或僱員，俗語謂「十隻手指亦有長短」，我們與家人相處上也會有磨擦。因此，僱主亦多體諒及尊重外傭的感受，在一些容易引起衝突的文化屏障上多了解女傭的處境。
In daily life, employers should clearly express their requirements, establish clear priorities for family facility usage, and provide clear guidelines for daily details to reduce friction. Sometimes, praise and rewards should be given when helpers perform well. A good employment relationship allows both employers and helpers to live more comfortably. 日常生活中，僱主要清楚表達自己的要求，明確的訂立賓主使用家庭設施的優先次序，在生活細節上宜訂定清晰的指引，這樣做可以減少賓主間的磨擦。有時候，亦應在女傭工作表現理想時，給她讚賞和獎勵。一段良好的僱傭關係能令僱主及女傭生活得更愜意。